Please help us make our website better

Would you be willing to take a phone call to discuss how you use (or don’t use) our council website?

We’re trying hard to make our website work better so that you find exactly what you need and it does what you want it to do. We’d be grateful if you would help us design a better website that is focused on the needs of the residents and businesses of the county.

If you could spare ten minutes at a time convenient for you to answer some questions we’d be very grateful and you will help to shape our website.

You don’t have to worry about hurting our feelings as the questions will be asked by independent company Russell Britton Branding. Your answers will be used as part of this research process and will be presented back anonymously – so feel free to tell us how you genuinely feel. The purpose of this process is to help us design a better website that is focused on the needs of the residents and businesses of the county.

If you would like to take part please email rb@russell-britton.com or send him a tweet @Brandnatter saying you’re willing to be called.  Please include your phone number and a time that suits you between now and next Friday (30th November 2012).

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One comment

  1. why not just fill a form? will be easier and you could fill it without having the pressure of a telcon.
    But definitely, there are too much text that is just confusing.

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