If you’re regular reader of this blog then you might have noticed a sense of excitement in the air here in Monmouthshire as we are experiencing some radical changes.
Our approach as people in the council is to provide services and support to give you your county on your terms. More on this later in this post.
Monmouthshire coming home
The most visible thing you’ll see is that the hundreds of council staff who used to work in County Hall in our neighbour county of Torfaen are now housed in a spanky new building in Magor and other places in the Monmouthshire. We are working with a desk/person ratio of 1:2, this means we’re being more efficient, more mobile and not wasting space with unused office space. These geographical changes are a symbol of a much deeper transformation.
Our people are changing
We have recognised that in times of austerity we need to shape up and embrace the opportunity to be better.
We are thinking and acting differently. We’re toying with the idea: ‘what would really good look like?’ and borrowing from the old advertising slogan of ‘If Carlsberg did councils…’*. Seriously, we want to become fantastic at delivering services, we want to be your council, your way.
How do we sum up what we’re all about?
Our focus is not just on doing things we do better but on doing better things. In other words, completely shaking our work up to ensure we use our skills to work on making people’s lives better, rather than just doing good work. This change can really affect how we make decisions and means we have to get much better at understanding and listening to the people of Monmouthshire. As Kellie Beirne says in her post on this blog: “why pre-occupy ourselves with quality of services when its quality of life that’s the important?”.
Part of our thinking is that now we are bracing ourselves to be people who constantly change to adapt to the needs of individuals and communities. Each person and community has differing requirements and we need to be able to support your lives and businesses in the way you need it, not with a ‘one size fits all’ approach. We don’t work for ‘the council’; we work for the people of Monmouthshire.
To sum it up our mantra for work is:
Your county, your way
We’re taking this seriously and there is no start or end date – we’re changing to become changing people.
How would you describe a brilliant council?
Back to the idea of ‘If Carlsberg did councils…’*. If you could explain a fantastic council in 20 words or fewer, what would you say? Have you got a better mantra we could work to? We’d love you to share your suggestions in the comments below.
*Monmouthshire County Council in no way endorses Carlsberg over any other brand of lager and fully supports advice on responsible drinking. The slogan borrowed here is meant to illustrate an idea of perfection which the advert encapsulates in a way we think readers will respond to and understand.